{"id":9396,"date":"2023-12-13T14:23:05","date_gmt":"2023-12-13T14:23:05","guid":{"rendered":"https:\/\/www.suessemjetaime.lu\/?p=9396"},"modified":"2023-12-13T14:23:05","modified_gmt":"2023-12-13T14:23:05","slug":"officesocial","status":"publish","type":"post","link":"https:\/\/www.suessemjetaime.lu\/fr\/officesocial\/","title":{"rendered":"Un refuge de solidarit\u00e9 pour chaque citoyen\u00b7ne"},"content":{"rendered":"<p><strong>L&rsquo;Office social appara\u00eet souvent comme un recours ultime pour ses habitant\u00b7e\u00b7s, sollicit\u00e9 g\u00e9n\u00e9ralement lorsque les situations de vie basculent vers la pr\u00e9carit\u00e9. N\u00e9anmoins, ce bastion de l\u2019entraide pr\u00f4ne une d\u00e9marche proactive, se tenant pr\u00eat \u00e0 offrir conseils et orientations personnalis\u00e9es \u00e0 chacun\u00b7e, quelles que soient les circonstances.<\/strong><\/p>\n<p><!--more--><\/p>\n<p>\u00ab La loi sur l&rsquo;aide sociale nous mandate de pr\u00e9venir que quiconque se retrouve sans abri ou ne succombe \u00e0 la faim. Cela constitue notre mission fondamentale. Mais nos efforts s&rsquo;\u00e9tendent bien au-del\u00e0 \u00bb, affirme avec conviction Jemp Schlesser, pr\u00e9sident du conseil d&rsquo;administration de l\u2019Office social. Notre visite \u00e0 la Maison sociale situ\u00e9e au 16, rue de la Poste \u00e0 Belvaux, o\u00f9 une \u00e9quipe de 12 personnes officie, d\u00e9peint un havre de calme, contrastant avec les chiffres r\u00e9v\u00e9lateurs du rapport d&rsquo;activit\u00e9 2022. Les m\u00e9nages aid\u00e9s ont augment\u00e9 de 379 en 2013 \u00e0 537 en 2022, repr\u00e9sentant presque 9 % de la population de la commune.<\/p>\n<p>La liste des services propos\u00e9s est vaste, allant du conseil minutieux \u00e0 l&rsquo;accompagnement dans les d\u00e9marches, jusqu&rsquo;\u00e0 la gestion financi\u00e8re. \u00ab Nos rendez-vous, d&rsquo;une dur\u00e9e g\u00e9n\u00e9ralement d&rsquo;une heure, r\u00e9v\u00e8lent souvent que derri\u00e8re une demande apparemment simple se cachent des enjeux plus profonds \u00bb, explique Laura Mancinelli. Assistante sociale \u00e0 Sanem depuis 2013, elle est \u00e0 la t\u00eate du service depuis trois ans. Si la majorit\u00e9 des cas trait\u00e9s rel\u00e8vent du financier, une part significative des prestations couvre l&rsquo;aide administrative, le logement et la sant\u00e9. 60% des prestations ne sont pas de nature financi\u00e8re.<\/p>\n\n\t\t<style type=\"text\/css\">\n\t\t\t#gallery-1 {\n\t\t\t\tmargin: auto;\n\t\t\t}\n\t\t\t#gallery-1 .gallery-item {\n\t\t\t\tfloat: left;\n\t\t\t\tmargin-top: 10px;\n\t\t\t\ttext-align: center;\n\t\t\t\twidth: 50%;\n\t\t\t}\n\t\t\t#gallery-1 img {\n\t\t\t\tborder: 2px solid #cfcfcf;\n\t\t\t}\n\t\t\t#gallery-1 .gallery-caption {\n\t\t\t\tmargin-left: 0;\n\t\t\t}\n\t\t\t\/* see gallery_shortcode() in wp-includes\/media.php *\/\n\t\t<\/style>\n\t\t<div id='gallery-1' class='gallery galleryid-9396 gallery-columns-2 gallery-size-large'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0632_SoMe-scaled.jpg'><img width=\"1024\" height=\"683\" src=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0632_SoMe-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0632_SoMe-1024x683.jpg 1024w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0632_SoMe-300x200.jpg 300w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0632_SoMe-768x512.jpg 768w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0632_SoMe-1536x1024.jpg 1536w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0632_SoMe-600x400.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a>\n\t\t\t<\/dt><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9962_SoMe-1-scaled.jpg'><img width=\"1024\" height=\"683\" src=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9962_SoMe-1-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9962_SoMe-1-1024x683.jpg 1024w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9962_SoMe-1-300x200.jpg 300w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9962_SoMe-1-768x512.jpg 768w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9962_SoMe-1-1536x1024.jpg 1536w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9962_SoMe-1-600x400.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<p><a href=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9823_SoMe-scaled.jpg\"><img loading=\"lazy\" class=\"alignleft wp-image-9373 size-full\" src=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9823_SoMe-scaled.jpg\" alt=\"\" width=\"2560\" height=\"1707\" srcset=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9823_SoMe-scaled.jpg 2560w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9823_SoMe-300x200.jpg 300w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9823_SoMe-1024x683.jpg 1024w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9823_SoMe-768x512.jpg 768w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9823_SoMe-1536x1024.jpg 1536w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9823_SoMe-600x400.jpg 600w\" sizes=\"(max-width: 2560px) 100vw, 2560px\" \/><\/a><\/p>\n\n\t\t<style type=\"text\/css\">\n\t\t\t#gallery-2 {\n\t\t\t\tmargin: auto;\n\t\t\t}\n\t\t\t#gallery-2 .gallery-item {\n\t\t\t\tfloat: left;\n\t\t\t\tmargin-top: 10px;\n\t\t\t\ttext-align: center;\n\t\t\t\twidth: 50%;\n\t\t\t}\n\t\t\t#gallery-2 img {\n\t\t\t\tborder: 2px solid #cfcfcf;\n\t\t\t}\n\t\t\t#gallery-2 .gallery-caption {\n\t\t\t\tmargin-left: 0;\n\t\t\t}\n\t\t\t\/* see gallery_shortcode() in wp-includes\/media.php *\/\n\t\t<\/style>\n\t\t<div id='gallery-2' class='gallery galleryid-9396 gallery-columns-2 gallery-size-large'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0158_SoMe-scaled.jpg'><img width=\"1024\" height=\"683\" src=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0158_SoMe-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0158_SoMe-1024x683.jpg 1024w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0158_SoMe-300x200.jpg 300w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0158_SoMe-768x512.jpg 768w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0158_SoMe-1536x1024.jpg 1536w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0158_SoMe-600x400.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a>\n\t\t\t<\/dt><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0319_SoMe-scaled.jpg'><img width=\"1024\" height=\"683\" src=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0319_SoMe-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0319_SoMe-1024x683.jpg 1024w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0319_SoMe-300x200.jpg 300w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0319_SoMe-768x512.jpg 768w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0319_SoMe-1536x1024.jpg 1536w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0319_SoMe-600x400.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<p>\u00ab D\u00e8s qu&rsquo;il s&rsquo;agit d&rsquo;argent, nous devons \u00e9tablir un bilan de la situation financi\u00e8re \u00bb, pr\u00e9cise Laura Mancinelli. \u00ab Mais les probl\u00e8mes financiers d\u00e9coulent souvent d&rsquo;autres difficult\u00e9s. Par exemple, les gens ne savent parfois pas qu&rsquo;ils ont droit \u00e0 une subvention de loyer. Nous faisons ces demandes avec eux. \u00bb Le <em>Gromperegeld<\/em> est \u00e9galement m\u00e9connu. Les b\u00e9n\u00e9ficiaires d\u2019une allocation de vie ch\u00e8re du Fonds national de solidarit\u00e9, sous la supervision du minist\u00e8re de la Famille, peuvent obtenir un compl\u00e9ment de 70% du montant aupr\u00e8s de la commune. \u00ab Un client que nous avons aid\u00e9 pendant des mois suite \u00e0 la faillite de son entreprise passe r\u00e9guli\u00e8rement pour nous remercier, en r\u00e9coltant son <em>Gromperegeld<\/em>. Mais souvent, nous ne savons pas comment nos client\u00b7e\u00b7s s&rsquo;en sortent par la suite. Parfois, nous pensons avoir aid\u00e9, et quelques mois plus tard, ils\u00b7elles reviennent \u00bb, confie Laura Mancinelli. En cas de dette insoutenable, les client\u00b7e\u00b7s sont orient\u00e9\u00b7e\u00b7s vers le service de surendettement, o\u00f9 ils peuvent obtenir une protection contre les saisies inattendues.<\/p>\n<blockquote><p>\u00ab Depuis 2021, il y a aussi un t\u00e9l\u00e9phone anonyme, mais malheureusement peu utilis\u00e9. \u00bb &#8211; Laura Mancinelli<\/p><\/blockquote>\n<p>Le travail peut \u00eatre psychologiquement exigeant, admet l&rsquo;assistante sociale, m\u00eame si on doit se rappeler que les gens sont finalement responsables d&rsquo;eux-m\u00eames. Quand des enfants sont impliqu\u00e9s, il est parfois n\u00e9cessaire de signaler des cas de n\u00e9gligence au Service Central d&rsquo;Assistance Sociale (SCAS). \u00ab Il y a aussi des cas o\u00f9 une personne vient et ne veut pas que son partenaire soit au courant. Dans de telles circonstances, nous ne pouvons pas aider, car nous avons besoin d&rsquo;une vue d&rsquo;ensemble \u00bb, souligne Jemp Schlesser. Trois quarts des client\u00b7e\u00b7s ont entre 21 et 50 ans. \u00ab Nous proposons aussi la gestion financi\u00e8re. Les client\u00b7e\u00b7s signent une procuration pour que toutes leurs finances passent par un compte de gestion de l\u2019Office social. Nous effectuons les virements et d\u00e9cidons d&rsquo;un argent de poche. En parall\u00e8le, nous cherchons \u00e0 \u00e9conomiser. Les gens s&rsquo;en sortent souvent mieux qu&rsquo;ils ne le feraient seuls. Cette approche a un effet \u00e9ducatif notable, et peut \u00eatre interrompue \u00e0 tout moment \u00e0 la discr\u00e9tion des client\u00b7e\u00b7s \u00bb, ajoute-t-il.<\/p>\n<p><a href=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8956_SoMe-scaled.jpg\"><img loading=\"lazy\" class=\"alignleft wp-image-9365 size-full\" src=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8956_SoMe-scaled.jpg\" alt=\"\" width=\"1707\" height=\"2560\" srcset=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8956_SoMe-scaled.jpg 1707w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8956_SoMe-200x300.jpg 200w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8956_SoMe-683x1024.jpg 683w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8956_SoMe-768x1152.jpg 768w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8956_SoMe-1024x1536.jpg 1024w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8956_SoMe-1365x2048.jpg 1365w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8956_SoMe-600x900.jpg 600w\" sizes=\"(max-width: 1707px) 100vw, 1707px\" \/><\/a><\/p>\n\n\t\t<style type=\"text\/css\">\n\t\t\t#gallery-3 {\n\t\t\t\tmargin: auto;\n\t\t\t}\n\t\t\t#gallery-3 .gallery-item {\n\t\t\t\tfloat: left;\n\t\t\t\tmargin-top: 10px;\n\t\t\t\ttext-align: center;\n\t\t\t\twidth: 50%;\n\t\t\t}\n\t\t\t#gallery-3 img {\n\t\t\t\tborder: 2px solid #cfcfcf;\n\t\t\t}\n\t\t\t#gallery-3 .gallery-caption {\n\t\t\t\tmargin-left: 0;\n\t\t\t}\n\t\t\t\/* see gallery_shortcode() in wp-includes\/media.php *\/\n\t\t<\/style>\n\t\t<div id='gallery-3' class='gallery galleryid-9396 gallery-columns-2 gallery-size-large'><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0123_SoMe-scaled.jpg'><img width=\"1024\" height=\"683\" src=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0123_SoMe-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0123_SoMe-1024x683.jpg 1024w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0123_SoMe-300x200.jpg 300w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0123_SoMe-768x512.jpg 768w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0123_SoMe-1536x1024.jpg 1536w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0123_SoMe-600x400.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a>\n\t\t\t<\/dt><\/dl><dl class='gallery-item'>\n\t\t\t<dt class='gallery-icon landscape'>\n\t\t\t\t<a href='https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9994_SoMe-scaled.jpg'><img width=\"1024\" height=\"683\" src=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9994_SoMe-1024x683.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9994_SoMe-1024x683.jpg 1024w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9994_SoMe-300x200.jpg 300w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9994_SoMe-768x512.jpg 768w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9994_SoMe-1536x1024.jpg 1536w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF9994_SoMe-600x400.jpg 600w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/a>\n\t\t\t<\/dt><\/dl><br style=\"clear: both\" \/>\n\t\t<\/div>\n\n<p><a href=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8990_SoMe-scaled.jpg\"><img loading=\"lazy\" class=\"alignleft wp-image-9355 size-full\" src=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8990_SoMe-scaled.jpg\" alt=\"\" width=\"1707\" height=\"2560\" srcset=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8990_SoMe-scaled.jpg 1707w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8990_SoMe-200x300.jpg 200w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8990_SoMe-683x1024.jpg 683w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8990_SoMe-768x1152.jpg 768w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8990_SoMe-1024x1536.jpg 1024w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8990_SoMe-1365x2048.jpg 1365w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF8990_SoMe-600x900.jpg 600w\" sizes=\"(max-width: 1707px) 100vw, 1707px\" \/><\/a><\/p>\n<p>En termes de gestion, les frais de fonctionnement de l\u2019Office social sont financ\u00e9s \u00e0 moiti\u00e9 par le minist\u00e8re de la Famille et \u00e0 moiti\u00e9 par la commune, avec un appui suppl\u00e9mentaire sous forme de dons et des recettes provenant d&rsquo;\u0153uvres, ax\u00e9s sur des projets sociaux. \u00ab Chaque Office social est une entit\u00e9 distincte \u00bb, explique Jemp Schlesser. \u00ab Il existe une entente qui repr\u00e9sente les int\u00e9r\u00eats face \u00e0 l&rsquo;\u00c9tat. Mais chaque commune a son propre Office social. Les communes de moins de 6.000 habitant\u00b7e\u00b7s se regroupent pour des raisons organisationnelles et financi\u00e8res. \u00bb L\u2019Office social de la Commune de Sanem n&rsquo;est pas un service communal, mais un \u00e9tablissement public ind\u00e9pendant. Une convention r\u00e8gle la collaboration. \u00ab Ce qui est pratique, c&rsquo;est que nous n&rsquo;avons qu&rsquo;une seule commune comme interlocuteur, et m\u00eame si nous payons un loyer, nous avons \u00e9t\u00e9 aid\u00e9s pour nous \u00e9tablir ici. Un d\u00e9m\u00e9nagement dans un nouvel \u00e9tablissement est pr\u00e9vu pour 2025. \u00bb<\/p>\n<blockquote><p>\u00ab La loi sur l&rsquo;aide sociale nous mandate de pr\u00e9venir que quiconque se retrouve sans abri ou ne succombe \u00e0 la faim. \u00bb &#8211; Jemp Schlesser<\/p><\/blockquote>\n<p>La confidentialit\u00e9 des client\u00b7e\u00b7s est une priorit\u00e9 absolue. \u00ab Depuis 2021, il y a aussi un t\u00e9l\u00e9phone anonyme, mais malheureusement peu utilis\u00e9 \u00bb, dit Laura Mancinelli. \u00ab Nous sommes un refuge ouvert \u00e0 tous ceux\u00b7celles pr\u00e9sent\u00b7e\u00b7s sur le territoire de la commune, sans exception. Il y a des personne qui ne sont officiellement enregistr\u00e9s nulle part \u00bb, d\u00e9clare Jemp Schlesser. \u00ab Nous pouvons alors fournir une adresse de r\u00e9f\u00e9rence. La situation du logement est difficile. Certains individus ont dans leur contrat de location une disposition qui leur interdit de proc\u00e9der \u00e0 l&rsquo;enregistrement officiel \u00e0 leur adresse de r\u00e9sidence. C&rsquo;est ill\u00e9gal, et leur bloque notamment l&rsquo;acc\u00e8s \u00e0 l&rsquo;aide. Pour les situations d&rsquo;urgence, nous avons un logement o\u00f9 nous pouvons h\u00e9berger des gens. Mais une seule habitation ne suffit pas. Les foyers sont surpeupl\u00e9s, et parfois nous devons loger temporairement des gens \u00e0 l&rsquo;h\u00f4tel. \u00bb<\/p>\n<p><a href=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0507_SoMe-scaled.jpg\"><img loading=\"lazy\" class=\"alignleft wp-image-9375 size-full\" src=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0507_SoMe-scaled.jpg\" alt=\"\" width=\"1707\" height=\"2560\" srcset=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0507_SoMe-scaled.jpg 1707w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0507_SoMe-200x300.jpg 200w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0507_SoMe-683x1024.jpg 683w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0507_SoMe-768x1152.jpg 768w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0507_SoMe-1024x1536.jpg 1024w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0507_SoMe-1365x2048.jpg 1365w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0507_SoMe-600x900.jpg 600w\" sizes=\"(max-width: 1707px) 100vw, 1707px\" \/><\/a><\/p>\n<p>En conclusion, Schlesser r\u00e9affirme la vocation de l&rsquo;Office social \u00e0 intervenir rapidement, notamment dans les cas n\u00e9cessitant une intervention chirurgicale, le paiement des cotisations d&rsquo;assurance maladie, ou les frais d&rsquo;\u00e9nergie et alimentaires. \u00ab Notre philosophie est de ne laisser personne derri\u00e8re \u00bb, r\u00e9sume Jemp Schlesser. \u00ab Il est pr\u00e9f\u00e9rable de venir nous voir d\u00e8s qu&rsquo;on est incapable de r\u00e9gler une premi\u00e8re facture. Ou lorsqu&rsquo;il appara\u00eet \u00e9vident qu&rsquo;une facture \u00e0 venir ne pourra pas \u00eatre honor\u00e9e. \u00bb Le pr\u00e9sident du conseil d&rsquo;administration de l\u2019Office social de la Commune de Sanem envisage certaines mesures concr\u00e8tes qui pourraient simplifier leur travail \u00e0 l&rsquo;avenir. \u00ab De nombreuses demandes seraient \u00e9limin\u00e9es si le tiers payant social \u00e9tait g\u00e9n\u00e9ralis\u00e9. De plus, les personnes se voient souvent suspendre leurs allocations de ch\u00f4mage pendant quatre mois en cas de rendez-vous ou d&rsquo;appel manqu\u00e9. Cette responsabilit\u00e9 retombe toujours sur l\u2019Office social, et nous aimerions davantage de souplesse de la part de l&rsquo;ADEM \u00e0 cet \u00e9gard. \u00bb<\/p>\n<p>&nbsp;<\/p>\n<h4>Plus d&rsquo;informations<\/h4>\n<p>Office social<br \/>\n16, rue de la Poste<br \/>\nL-4477 Belvaux<\/p>\n<p>Lundi au vendredi :\u00a0 08h30 \u2013 11h30 et 13h30 \u2013 16h00<\/p>\n<p>T\u00e9l\u00e9phone :\u00a0 59 30 75 &#8211; 899<br \/>\nService de consultation anonyme et gratuit :\u00a0 621 630 288<\/p>\n<p>&nbsp;<\/p>\n<p><a href=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0669_SoMe-scaled.jpg\"><img loading=\"lazy\" class=\"alignleft wp-image-9343 size-full\" src=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0669_SoMe-scaled.jpg\" alt=\"\" width=\"1707\" height=\"2560\" srcset=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0669_SoMe-scaled.jpg 1707w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0669_SoMe-200x300.jpg 200w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0669_SoMe-683x1024.jpg 683w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0669_SoMe-768x1152.jpg 768w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0669_SoMe-1024x1536.jpg 1024w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0669_SoMe-1365x2048.jpg 1365w, https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0669_SoMe-600x900.jpg 600w\" sizes=\"(max-width: 1707px) 100vw, 1707px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>L&rsquo;Office social appara\u00eet souvent comme un recours ultime pour ses habitant\u00b7e\u00b7s, sollicit\u00e9 g\u00e9n\u00e9ralement lorsque les situations de vie basculent vers la pr\u00e9carit\u00e9. N\u00e9anmoins, ce bastion de l\u2019entraide pr\u00f4ne une d\u00e9marche proactive, se tenant pr\u00eat \u00e0 offrir conseils et orientations personnalis\u00e9es [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":9379,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[28],"tags":[639,335,888,889,887,886,748],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.2.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Un refuge de solidarit\u00e9 pour chaque citoyen\u00b7ne &bull; Suessem, je t&#039;aime<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.suessemjetaime.lu\/fr\/officesocial\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Un refuge de solidarit\u00e9 pour chaque citoyen\u00b7ne &bull; Suessem, je t&#039;aime\" \/>\n<meta property=\"og:description\" content=\"L&rsquo;Office social appara\u00eet souvent comme un recours ultime pour ses habitant\u00b7e\u00b7s, sollicit\u00e9 g\u00e9n\u00e9ralement lorsque les situations de vie basculent vers la pr\u00e9carit\u00e9. N\u00e9anmoins, ce bastion de l\u2019entraide pr\u00f4ne une d\u00e9marche proactive, se tenant pr\u00eat \u00e0 offrir conseils et orientations personnalis\u00e9es [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.suessemjetaime.lu\/fr\/officesocial\/\" \/>\n<meta property=\"og:site_name\" content=\"Suessem, je t&#039;aime\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/communedesanem\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-12-13T14:23:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0435_SoMe-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1707\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"\u00c9crit par\">\n\t<meta name=\"twitter:data1\" content=\"Suessem\">\n\t<meta name=\"twitter:label2\" content=\"Dur\u00e9e de lecture est.\">\n\t<meta name=\"twitter:data2\" content=\"5 minutes\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.suessemjetaime.lu\/#organization\",\"name\":\"Commune de Sanem\",\"url\":\"https:\/\/www.suessemjetaime.lu\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/communedesanem\/\",\"https:\/\/www.youtube.com\/channel\/UCVN7kgmkkpcfy3Hb63mx_tQ\/featured\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.suessemjetaime.lu\/#logo\",\"inLanguage\":\"fr-FR\",\"url\":\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2019\/03\/400_188_LOGO_SANEM.png\",\"width\":400,\"height\":188,\"caption\":\"Commune de Sanem\"},\"image\":{\"@id\":\"https:\/\/www.suessemjetaime.lu\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.suessemjetaime.lu\/#website\",\"url\":\"https:\/\/www.suessemjetaime.lu\/\",\"name\":\"Suessem, je t&#039;aime\",\"description\":\"le Blog de la commune de Sanem\",\"publisher\":{\"@id\":\"https:\/\/www.suessemjetaime.lu\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/www.suessemjetaime.lu\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/www.suessemjetaime.lu\/fr\/officesocial\/#primaryimage\",\"inLanguage\":\"fr-FR\",\"url\":\"https:\/\/www.suessemjetaime.lu\/wp-content\/uploads\/2023\/12\/ITV_officesocial_231114_DSF0435_SoMe-scaled.jpg\",\"width\":2560,\"height\":1707},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.suessemjetaime.lu\/fr\/officesocial\/#webpage\",\"url\":\"https:\/\/www.suessemjetaime.lu\/fr\/officesocial\/\",\"name\":\"Un refuge de solidarit\\u00e9 pour chaque citoyen\\u00b7ne &bull; 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